Frequently Asked Questions
Everything you need to know about your Kissy Kissy favorites.
How do I determine the right size for my child?
We provide a comprehensive size chart on each product page based on height and weight measurements. Since we use high-quality Peruvian Pima cotton, items may have slight natural elasticity, but we generally recommend sizing up if your child is between sizes.
What is the standard shipping timeframe?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-7 business days, while expedited options are available at checkout for faster delivery.
What is your return and exchange policy?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that personalized or monogrammed items are final sale and cannot be returned.
How should I care for my Pima cotton garments?
To maintain the softness and integrity of the fabric, we recommend machine washing in cold water on a gentle cycle and tumble drying on low heat. Avoid bleach and harsh detergents to preserve the delicate prints.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at the time of checkout.
Are your fabrics safe for sensitive skin?
Absolutely. We pride ourselves on using the finest Peruvian Pima cotton, which is prized for its long-staple fibers that create a silky-soft feel, making it ideal for a baby's sensitive and delicate skin.